Kleopatra Dreams Beach Hotel

Flot hotel og god beliggenhed. Desuden var maden helt fantastisk.

Alt fungerede, rigtig sødt og imødekommende personale, ingen problemer under ferien

Unfortunately, our stay at Kleopatra Dreams Beach Hotel was marked by food poisoning on the day before our departure - an issue I noticed many other reviewers have also mentioned recently.

We stayed here for a week at the beginning of October. While the staff and hotel facilities were the only real positives, the food was disappointing. We were hoping to experience some authentic Turkish cuisine, but the food was mostly western-oriented, low in quality, repetitive. There weren’t many proper meat dishes - I saw more “turkey stews” instead of grilled options. We were genuinely expecting to see more barbecue-style dishes like shish or Adana kebab during our dinners, but those were nowhere to be found on any of the days. Only two separate nights had some grilled chicken or fish.

Then came the food poisoning:
We felt fine all week except for the day before we had to leave. On Thursday morning we had breakfast around 9:30, spent some time at the indoor pool, and around 14:00 started feeling nauseous. By 17:00 both of us were ill (vomiting, diarrhea, shaking and sweating) and had to call an ambulance. Thankfully, the hotel’s medical staff acted quickly and professionally, and for that we’re very grateful.
We hadn’t eaten anywhere outside throughout our stay, so it was quite clear something we consumed at the hotel made us sick. Both my partner and I fell ill almost simultaneously.

We ended up spending the night at the hospital. We were eventually well enough to catch our flight the next evening, but under normal circumstances, we would have needed another night in the hospital.
(Make sure you have travel insurance - it’s essential.)

I truly appreciate the staff going above and beyond by packing all our belongings and delivering them to the hospital while we were both on IVs and unable to check out of the hotel.

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Not Really “Ultra All-Inclusive”
Another thing we found odd was the so-called “ultra all-inclusive” package. We paid extra for it, but it isn’t really including of everything, for example:
Only two cocktails were included at the beach bar (and really the worst ones)
Only local/cheapest spirits were covered under “ultra” - not Aperol, Jack Daniels, etc.
We’ve been to other ultra all-inclusives in different countries, and once you pay for “ultra,” you have access to everything. That was not the case here.
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Review concern
On our second day, a staff member approached us to answer some questions about the hotel/service. We agreed and answered a few questions. But then they asked us to immediately write reviews on TripAdvisor and another site using their QR code — while they stood there waiting. We told them we had basically just arrived and didn’t have an opinion yet, but we still felt pressured to post something positive right there at the table.
If this practice is common, it would explain the hotel’s inflated ratings, since many guests just comply to be polite.
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Overall impression:
The two stars in this review are entirely for the staff and the hotel itself, as they were the only positive aspects of our stay.

The food quality, not quite “ultra all-inclusive,” and serious food poisoning experience sadly overshadowed the positives.

It was our first time visiting Turkey, and honestly, this experience has put us off returning.
I would not recommend this hotel, unless you can book it as “hotel only” and eat & drink somewhere else..

Hotellet er perfekt, den rigtig størrelse til voksne og børn
Super god service af alle medarbejder
Maden er rigtig god og der er mange mulighedere stort udvalg

Kunne ønske at der på restaurantens udeareal havde været et røgfrit område, det var ganske ubehageligt med den megen tobaksrøg, specielt imens vi spiste.

Hotellet er blevet renoveret og alt er tip top i orden. Lækre afdæmpede farver og selv håndklæder matchede farverne på hotellet/værelset. Maden er helt i orden, og synes specielt godt om deres streetfood 👍🏼
Alt personale, er smilende og imødekommende uanset hvornår man møder dem 😊
Jeg kommer helt sikkert tilbage til dette dejlig sted 😊😊

For lidt udvalg af
spise retter alt for meget salat og kager alt for lidt plads til liggestole også for få poolen for lille ellers meget pænt

Fint hotel. Dog ærgerligt der ikke er sprit ved buffet. Der var mange der havde maveproblemer incl os selv

Hotellet er flot. Udvalget af mad er godt men jeg og mange andre danskere vi snakkede med fik madforgiftning, og vi spiste kun på hotellet (det kunne også være fra det forurenet vand fra stranden). Der er kun lidt sol ved poolen, så vi lå ved stranden hverdag i stedet. Stole koster penge, dog gav hotellet det gratis pga. fejl ved værelse. Vi finder så ud af at nærmest alle oplevede fejl og blev kompenseret med ultra all inclusive af hotellet bortset fra os.

Det kunne have været rart at blive informeret omkring når man upgrader sit værelse til delvis udsigt til havet, at man her skal høre på aftenunderholdning fra hotellet. Havde jeg vidst dette inden, havde jeg ikke bestilt dette værelse, da der var “larm” til kl. 23.00 .. Det var umuligt at sove indtil dette var overstået.